Shipping policy

Last Updated: April 3, 2026  

Thank you for shopping with AMNEX. Below you will find important information regarding our shipping process.

1. Order Processing Time  
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.

2. Shipping Time  
Estimated delivery times:  
- United States: 7–15 business days  
- Australia: 7–15 business days  
- Other countries: 7–15 business days  

Please note that delivery times are estimates and may vary depending on your location.

3. Shipping Fees  
We offer free standard shipping on all orders.

4. Order Tracking  
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment.

5. Delays  
Shipping times may occasionally be affected by factors beyond our control, such as customs processing, carrier delays, or high demand periods. We appreciate your patience in such situations.

6. Incorrect Address  
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Lost or Stolen Packages  
AMNEX is not responsible for lost or stolen packages confirmed to be delivered to the address provided. If you experience any issues, please contact the shipping carrier directly.

8. Contact Us  
If you have any questions regarding your order, please contact us:  
📧 amnexstore@outlook.com  
📞 +8618302780143  
📍 Wuhan, China  

Thank you for choosing AMNEX.